Why are so many things broken? In a hilarious talk from the 2006 Gel conference, Seth Godin gives a tour of things poorly designed, the 7 reasons why they are that way, and how to fix them
Seth Gooding at TED
http://www.ted.com/talks/seth_godin_this_is_broken_1.html?utm_source=newsletter_weekly_2010-09-14&utm_campaign=newsletter_weekly&utm_medium=email
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